Terms of Service

Welcome to call-me.io (hereinafter referred to as the platform operator, website, company), a website that enables natural persons to communicate with each other and to offer or use services within the framework of individual call prices. This website and related services are operated by , a limited liability company registered under Estonian law (registration number: , registered office: , , ). All users accessing the website and using these services are subject to the following terms and conditions.

These General Terms and Conditions (GTC) govern the use of the platform by all users, regardless of whether they register, create call pages, make calls or interact with the platform's services in any other way. The T&Cs form a legally binding agreement between the operator and each user of the platform.

By accessing the platform, registering an account or using the services offered, you declare that you have read, understood and accepted these GTC in full. If you do not agree with any provision of these GTC, you are not permitted to use the platform.

Terms of use

The terms of use apply to the use of the website, regardless of whether you create a user account or only visit the site as part of the public services. By using this website, you expressly agree to the current Terms of Use. The Terms of Use and the Privacy Policy may be changed by the operator at any time, and it is your responsibility to check regularly for changes.

Subject matter of the contract

The website is used to facilitate telephone calls between users who create a call page and those who access these pages to make calls. The operators of the call pages can set individual prices per minute. Calls are routed via encrypted connections, whereby users telephone numbers are protected and cannot be viewed by the public. The platform offers additional functions such as affiliate programs through which users can earn commissions for referring new customers.

Binding nature of the conditions:

The use of the platform is subject to the GTC in force at the time of use. The operator reserves the right to amend these GTC at any time. Amendments shall enter into force upon their publication on the Platform. Users are obliged to check the GTC regularly. Continued use of the platform following an amendment shall be deemed to constitute acceptance of the amended terms and conditions.

Data protection and security:

The website attaches great importance to the protection of your data. All personal data, including telephone numbers, is stored securely and encrypted in accordance with the Privacy Policy and applicable data protection laws. By using the platform, you agree that certain data, such as recorded calls, will be processed in accordance with the law.

These Terms of Use and all related agreements are governed by the laws of Estonia. The courts of Estonia shall have exclusive jurisdiction over any disputes arising in connection with the use of this website.

2.1 Minimum age

Only persons who have reached the age of 18 are permitted to use the platform. By registering or using the platform, you declare and guarantee that you are at least 18 years old. The operator reserves the right to request appropriate proof in the event of suspicion of incorrect age information and to temporarily or permanently block access to the platform if the authorization to use the platform cannot be proven.

2.2 Binding nature and electronic consent

By using this website and making use of its services, you expressly and unconditionally agree to all the provisions of this agreement.

By giving your electronic consent, e.g. by clicking on a box ("I accept") or by a comparable confirmation during the registration or usage process, you acknowledge the validity of this agreement and the conditions contained therein.
This consent is considered a legally binding electronic signature in accordance with the applicable laws of the Republic of Estonia and applicable EU regulations, in particular Regulation (EU) No. 910/2014 (eIDAS Regulation).
Your agreement to these terms and conditions is a prerequisite for accessing the website and using its services. Without this consent, you are expressly prohibited from accessing and using the platform.

2.3 Legal validity of the agreement

By registering or using the Platform, you declare that you have the legal authority and capacity to enter into this Agreement. This includes:

Compliance with all relevant laws and regulations in your country of residence.
Confirmation that there are no legal or contractual restrictions preventing your use of the platform or entering into this agreement.

If it turns out that you could not legally accept the terms of this agreement, you will be classified as an unauthorized user. In such cases, the operator reserves the right to deactivate your account immediately and legal action may be taken.

2.4 Unauthorized use and account blocking
Use of the Platform by unauthorized persons, including but not limited to:

Persons under the age of 18,
persons who are prevented by applicable law from making use of such services, or
Persons who have provided false or misleading information when registering,

is considered a serious violation of these GTC. The operator is entitled to block unauthorized users from accessing the platform without prior notice and to take legal action if necessary.

2.5 Responsibility of users
As a registered user, you undertake to:

To keep all information provided during registration and use truthful, complete and up-to-date.
to immediately update any changes to your details, in particular your e-mail address, telephone number or payment information.
to treat your access to the platform and your access data securely and confidentially. You are solely responsible for the use or misuse of your account by third parties if they gain access to your login details.

2.6 Consent to future changes
The operator reserves the right to update or amend these GTC. All changes will be published on the platform. It is your responsibility to check the GTC regularly. Your continued use of the platform after a change is deemed to constitute your consent to the amended terms.

2.7 Identity check and verification
The operator may request that users prove their identity at any time in order to ensure that they are authorized to use the platform. This can be done by presenting valid identity documents (e.g. passport, identity card) and other information required for verification.

For the verification of call pages, users are required to upload a selfie with a valid ID document. Processing is carried out in accordance with the privacy policy. Once verification has been completed, the uploaded documents are irrevocably deleted. Users who do not complete the verification process or whose details are incorrect may be temporarily or permanently excluded from the platform by the operator.

2.8 Consequences of violations
The Operator reserves the right to take appropriate action in the event of violations of these GTC or suspected unauthorized use, including but not limited to

Temporary or permanent blocking of the user account.
Loss of credit and/or commission claims: Credit balances or commissions may be withheld in the event of serious violations, in particular illegal activities.
Reporting to authorities: Suspicions of fraud, money laundering or other illegal activities can be reported to the relevant law enforcement authorities.

Users whose accounts have been blocked are not entitled to a refund of any top-up credit, outstanding commissions or other claims.

2.9 Prohibition of multiple registrations and account transfers

Each user may only have one account on the platform. Multiple registrations are expressly prohibited and will result in the deactivation of all linked accounts.
Accounts may not be transferred or resold to third parties. Any violation of this rule will result in the account being blocked immediately.

2.10 Abuse reports and operator rights

Users are obliged to report any suspicion of misuse or unauthorized access to the operator immediately. This applies in particular to

Suspicion of unauthorized use of your own access data.
Monitoring of illegal activities on the platform.

The operator reserves the right to take action in the event of reported incidents:

Temporarily deactivate affected accounts to investigate the incident.
Warn other users if there is a risk to them.

2.11 Revocation of participation

Users who wish to terminate their participation in the platform can delete their account at any time. Upon deletion, all personal data, credit balances and rights are irrevocably deleted. Users must be aware that they are no longer entitled to refunds, outstanding commission payments or the stored credit balance once their account has been deleted.

2.12 Verification of telephone numbers

Verification is required to ensure that all telephone numbers stored on the platform are valid and in the possession of the user. Users receive the following for this purpose:

A verification code by SMS or phone call, which you must enter in your profile.
The option of having your telephone number checked manually by the operator in the event of technical problems.

Telephone numbers that are not verified within a specified period (e.g. 14 days) can be deactivated or deleted by the operator. Unverified telephone numbers may not be used as a contact option on call pages.

2.13 International use and legal responsibilities

The platform is available to users worldwide, whereby local laws and regulations must be observed. Users undertake to ensure that their use of the Platform complies with the laws of their country of residence, in particular with regard to:

Telecommunications law,
Data protection law,
Tax law.

The law of the European Union applies to all disputes or claims in connection with the use of the Platform. The place of jurisdiction is Tallinn, Estonia, unless mandatory provisions of consumer law stipulate otherwise.

2.14 Tax responsibility

Users who generate income on the platform are themselves responsible for reporting this income in accordance with the applicable tax laws of their country of residence and for paying the corresponding taxes. The operator assumes no liability for the tax non-compliance of users.

For users in the European Union who operate as entrepreneurs, it may be necessary to provide a valid VAT identification number. The operator reserves the right to delay the payment of credits or commissions if tax information is missing or incomplete.

2.15 Responsibility for international calls

When using services that enable calls to international networks, the user is obliged to pay the corresponding costs. These costs may vary from country to country and include charges levied by third parties (e.g. telecommunications providers). The operator informs users transparently about such charges, but accepts no liability for them:

Increased costs due to tariff changes by third-party providers,
Connection problems that are beyond the control of the platform.

2.16 Consequences of false statements

Users who provide false, misleading or incomplete information during registration or verification run the risk of losing their account:

The immediate blocking of your account,
The loss of all rights, including stored credits or outstanding commissions,
Possible legal action by the operator or injured third parties.

False statements include, but are not limited to:

The use of pseudonyms or false identities,
Invalid or manipulated telephone numbers,
Misleading descriptions on call pages.

2.17 Exclusion of liability for operators

The operator is not responsible for:

Missing connections or technical problems caused by third-party providers,
The content of conversations between users, including legal or moral violations,
losses or damage caused by the use of the platform, unless they are due to intentional or grossly negligent behavior on the part of the operator.

Users acknowledge that they are solely responsible for their actions and content on the platform and indemnify the operator against any third-party claims arising from the use of the platform.

2.18 Automatic account verification and monitoring

In order to maintain the security and proper operation of the platform, the operator reserves the right to check user accounts and activities on a regular basis, either automatically or manually. This may include:

Checking for unusual activity, such as a high number of calls in a short period of time, to prevent fraud or abuse.
The temporary blocking of accounts in the event of conspicuous or suspicious activities until clarification has been obtained.

The operator undertakes to make such measures transparent and to inform the affected user promptly in the event of a restriction.

2.19 Restrictions on use

Users undertake to use the platform only for legal and legitimate purposes. It is prohibited:

Use the platform for illegal activities such as fraud, money laundering, identity theft or the distribution of harmful content.
Create or promote call pages that violate applicable law, in particular with regard to:

Pornography or sexual services,
Gambling,
Drug trafficking,
Arms trade,
Agitation, violence or discrimination of any kind.

Violations of these restrictions will result in the immediate blocking of the user account and may have legal consequences.

2.20 Refund policy

All funds deposited by users and income generated are subject to a strict refund policy:

Deposited credit can only be used for calls and is non-refundable.
Revenue generated by a user's call page is paid out in accordance with the commission regulation (80% to the user, 20% to the platform) and cannot be canceled.

Refunds are only possible in exceptional cases and at the discretion of the operator, in particular in the event of a demonstrable system error.

2.21 Termination of participation by the user

Users can end their participation in the platform at any time by deleting their account. With the deletion:

All personal data of the user will be deleted, unless statutory retention periods require otherwise.
Any remaining credit balance or commission claims are irrevocably forfeited.

The operator reserves the right to delete accounts of inactive users (no activity for more than 12 months). A notification will be sent at least 30 days before the planned deletion.

2.22 Misuse and security measures

To ensure the security of the platform and the users, the following security guidelines apply:

Protection of telephone numbers: User telephone numbers are stored in encrypted form and are neither publicly visible nor can they be passed on to third parties.
Two-factor authentication (2FA): Users can activate 2FA to provide additional protection for their account.
Data storage: All data, including recorded calls, is handled in accordance with the data protection guidelines and automatically deleted after 60 days at the latest.

Violations of security measures, such as attempts to manipulate the platform, reverse engineering or unauthorized access, will be prosecuted.

2.23 Changes to the terms and conditions

The operator reserves the right to amend these GTC at any time. Changes come into force immediately upon publication on the platform. Users are requested to check the GTC regularly.
If a user does not agree with the changes, they may terminate their use of the platform. Continued use following a change shall be deemed to constitute acceptance of the updated terms and conditions.

3.1 Membership and access
By registering on the platform, users are given the opportunity to create call pages and/or contact other users via these pages. Access to the platform and the use of its services require a valid and active membership.

Membership entitles users to:

Creation and management of a call page, including setting an individual minute price for calls.
Use of the credit system to make and pay for calls.
Participation in the affiliate system, as described in section 3.6.

The operator reserves the right to deactivate or delete member accounts if the terms and conditions are violated or the membership is misused.

3.2 Fee structure and disbursements

For each call made via the platform, the charges set by the operator apply:

Users receive 80% of the price per minute they set for incoming calls.
The remaining 20% of the price per minute is retained as a platform fee.

The disbursement of income is carried out in accordance with the operator's established guidelines and is subject to legal requirements, including compliance with KYC and money laundering regulations (see section 3.8).

3.3 Credit system

Users who wish to make calls must top up their account with credit. The following rules apply:

Top-up: Credit can only be topped up by credit card or other payment methods supported by the operator.
Use: The top-up credit is intended exclusively for the payment of calls on the platform.
No interest: No interest is paid on credit balances.
No payout: Top-up credit is non-withdrawable and non-refundable, unless required by law.

3.4 Automatic credit top-up
Users can activate the automatic credit top-up function. This will:

The user's account is automatically topped up with a set amount as soon as the credit balance reaches a predefined threshold.
The amount is debited directly from the registered payment method.

There is no entitlement to a refund or payout of automatically topped-up credit. Users can deactivate the automatic top-up function at any time.

3.5 Currency and fee adjustments

All fees and credits on the platform are shown and charged exclusively in US dollars. The operator reserves the right to make the following changes:

Introduction of new fees or adjustment of existing fees.
Publication of fee changes or new fees on the platform, which take effect immediately after publication.

Users are responsible for regularly informing themselves about current fee structures.

3.6 Affiliate system

All registered users automatically participate in the platform's affiliate system. For every new user who registers via the affiliate link of an existing user, the operator of the call page receives:

A commission of 5% of the revenue generated by the new user (outgoing and incoming calls).
The commission payments are valid for a period of 6 months from the date of registration of the new user.

Commissions are automatically credited to the affiliate user's account and can only be used for payouts or call credits. The same guidelines for payouts apply as described in section 3.2.

Users who do not wish to participate in the affiliate system can inform the platform of this via the contact form.

3.7 Refunds and retention of credit balances

Refunds are generally excluded. However, the operator reserves the right to withhold credit balances or commission payments or to grant refunds if:

There is a technical error that is demonstrably attributable to the platform.
A user violates the GTC or there are signs of fraudulent activity.

The operator informs affected users in such cases and offers clarification where possible.

3.7.1 Withholding and delaying disbursements

The operator of the platform reserves the unrestricted right not to pay out credits - including, but not limited to, commissions earned, income generated by calls or other amounts due to the user - or to delay payment if complaints or disputes are reported in connection with the calls made or received. This includes complaints or investigations initiated by other users, third parties or competent authorities.

Reasons for withholding credit balances

Incoming complaints about calls:
These include, but are not limited to:

Complaints about the content of the calls (e.g. offensive, inappropriate or legally inadmissible content).
Disputes about the duration, quality or completion of a call.
Indications of possible misuse of the platform, for example through fraud or misleading behavior.

Investigations by authorities:
Should an official investigation take place in connection with a user account or the activities carried out by the user on the platform, the credit balance may be withheld until final clarification.
Violations of the General Terms and Conditions or applicable laws:
In the event of reasonable suspicion of violation of the General Terms and Conditions, including but not limited to violations of data protection regulations, copyrights or other legal regulations.
Requirements for clarification of refunds or claims for damages:
If there are potential refunds or claims for damages by third parties, the corresponding amounts may be withheld from the user's credit balance until the matter has been fully clarified.

Procedure and conditions

Duration of the retention:
The credit may be withheld indefinitely until all complaints, disputes or official investigations have been fully concluded. This also applies if processing is delayed by external factors, such as lengthy investigations by the authorities.
Notifications and information obligations:
The user shall be informed of the withholding of his/her credit. However, the operator is not obliged to disclose detailed information about ongoing audits, complaints or official inquiries, especially if these are subject to confidentiality.
Release of credit balances:
After completion of the checks, investigations or clarification of the disputes, the operator shall decide at its own discretion whether and in what amount credit balances shall be released. This also includes the possibility of deducting amounts that are encumbered by refunds, compensation or other claims from the user's credit balance.
No entitlement to interest on arrears:
The user expressly acknowledges that he/she is not entitled to any interest on arrears or compensation for damages that may result from the withholding or delay of payment.

Additional provisions

If an investigation reveals that the complaints are well-founded or that there have been violations of the GTC or applicable laws, the operator reserves the right to take further measures, including

Cancellation of the user account.
Retention of the remaining credit balance to cover receivables.
Forwarding the matter to the competent authorities or third parties, if necessary.

By using the Platform, the User agrees to the above provisions and acknowledges that the Operator's decision in such matters is final and binding.

3.8 Withdrawal methods and policies

Users who are entitled to a payout of their earnings from calls can apply for this in accordance with the following guidelines:

Available withdrawal methods:
Withdrawals are made exclusively via payment methods supported by the operator. The available payment methods include, among others:

Bank transfer (SEPA or international)
Payment service providers such as PayPal or Stripe (if available)
Cryptocurrencies (if supported)

Stripe Connect and KYC process:
The operator uses Stripe Connect as the main provider for payouts. Stripe performs the required KYC (Know-Your-Customer) procedures to verify the user's identity. Users must submit certain documents, depending on Stripe's requirements, to confirm their identity and enable the payout. This may include uploading a valid ID document and proof of address.
In cases where Stripe does not support payout in a particular country, the operator itself will carry out the KYC procedure and payout via alternative payment methods.
Responsibility for tax aspects:
The operator assumes no liability for tax obligations arising from the use of the platform. Each user is responsible for the proper fulfillment of their tax obligations, including the payment of taxes on income generated through the use of the platform. The operator recommends that users consult a tax advisor or a competent authority regarding the tax treatment of their income.
The operator also assumes no responsibility for the preparation of tax documents or the provision of tax information required for the settlement or tax declaration of users.
Minimum withdrawal amount:
The minimum amount for a payout is set by the operator and can be viewed in the user account settings. If the balance is below the specified minimum amount, no payout will be made.
Processing time:
Withdrawal requests are processed within 7 to 14 working days after receipt of the request. The exact processing time may vary depending on the payment method. The operator accepts no responsibility for delays caused by external payment service providers.
Currency conversion:
Depending on the payment method, payouts can be made in the user's currency or in US dollars. Currency conversions may incur additional fees from third-party providers. The operator accepts no responsibility for these fees.

3.9 Affiliate tracking and commissions

The affiliate system works on the basis of a tracking link that the user receives in order to refer new users to the platform. The following regulations apply to commission payments:

Tracking link and confirmation:
Each user receives an individual affiliate link, which is created after registration on the platform. By using this link when recommending new users, the affiliate can track the sales generated by the new users.
Commission amount and calculation period:
The affiliate receives a commission of 5% of the turnover generated by the referred user. This commission is paid for a period of 6 months from the registration of the referred user.

The commission is generated for outgoing and incoming calls.
Commissions are billed and paid out monthly according to the affiliate's available credit balance.

Tracking problems:
If there are problems with the tracking of the affiliate link, users are obliged to report this to the operator immediately. The operator will endeavor to solve the problem, but accepts no liability for any losses due to incorrect tracking.
Cancellations and refunds:
If payments made by the referred user are subsequently canceled or refunded, the corresponding commission will also be reversed. The tracking is updated accordingly to reflect the adjusted turnover.

3.10 Fee changes and notifications

The operator reserves the right to change the fee structure or introduce new fees at any time. Changes to the fee structure may affect the following:

Platform fees (20 % of the call price)
Payment fees, e.g. for credit card payments or currency conversions
Fees for special functions (e.g. automatic credit top-up)

These changes are published on the platform and come into force immediately after publication. Users will be informed of this in a separate notice. Continued use of the platform after the changes have been announced shall be deemed to constitute acceptance of the new terms and conditions.

3.11 Refund policy and use of assets

No refund of credit:
Credit is only used to make calls on the platform and cannot be refunded or paid out in any form. The operator does not grant refunds for unused credit, even in the event of account deletion or membership termination.
Expiry of credit:
Top-up credit has no expiry date, unless a user's account is deemed inactive and deleted due to prolonged inactivity of more than 12 months. In such a case, the user's credit will expire and no refund will be made.
Use of credit:
The credit on the user account can only be used to make calls or to pay call charges on the platform. Use for other purposes is not permitted and may result in the account being blocked.

3.12 No refund for unauthorized activities

In the event of violations of the GTC or suspicious behavior, such as fraudulent activities or manipulation of the platform (e.g. misuse of the affiliate system, use of false identities), the operator reserves the right:

Credit balances and commissions to be retained,
to reject refund claims and
to block or delete accounts immediately.

In such cases, no credit or commission will be refunded and the operator reserves the right to take legal action.

3.13 Changes to the terms and conditions of membership

The terms and conditions of membership may be amended or updated by the operator at any time to take account of changes to legal requirements or the terms and conditions of business. Changes to the membership conditions are published on the platform and come into force immediately after publication.

Users who do not agree with the amended terms and conditions must delete their account or otherwise terminate their access to the platform. Continued use of the platform after the change constitutes acceptance of the new membership conditions.

4.1 Responsibility of the user for account security

The user is solely responsible for ensuring the security of his account. In particular, he must ensure that his access data, including his user name and password, are kept secret and not disclosed to third parties. The password must be chosen in such a way that it is secure (e.g. a combination of numbers, letters and special characters) and must be changed regularly. The user is obliged to inform the platform immediately if he suspects that unauthorized third parties have access to his account or are misusing his access data.

4.2 Truthful and complete information

The user undertakes to provide all information truthfully, completely and correctly when registering on the platform. This includes in particular personal data such as name, address, e-mail address and all other required information. The user must ensure that this information is kept up to date throughout the use of the service. Changes to personal data must be updated immediately after they occur. The operator reserves the right to block or delete the user account if it is proven that false or incomplete information has been provided.

4.3 Security of the account and access data

The user is responsible for securing their access data. They must ensure that the password is not stored or passed on in insecure environments. The user should always use a secure internet connection (e.g. no public Wi-Fi networks) when accessing their account. The use of two-factor authentication (2FA) is strongly recommended to further increase the security of the account. The operator reserves the right to prescribe measures to improve security standards and may require users to implement additional security measures.

4.4 Notification of security breaches and unauthorized access

If the user suspects that their account has been used by unauthorized third parties or that there has been a breach of security (e.g. unauthorized changes to personal data or suspicious activity), the user must notify the website operator immediately. The operator will immediately take the necessary steps to investigate the incident and, if necessary, block the account concerned. However, it is the user's responsibility to be aware of any suspicious activity on their account and to inform the operator without delay.

4.5 Signing off after each session

The user is obliged to log out of their user account after each session, especially if they have used public or shared devices. This reduces the risk of unauthorized access by third parties. Logging out can be done using the corresponding function on the platform. The operator accepts no responsibility for unauthorized access to the account if the user fails to log out properly.

4.6 Liability of the operator in the event of security gaps and misuse

The operator assumes no liability for losses, damages or other negative consequences incurred by the user or third parties if the user does not comply with the security requirements set out in these GTC. This includes, in particular, losses due to unauthorized access to the account, loss of data or financial losses due to improper handling of the account by the user. The operator is also not liable for security breaches caused by unencrypted passwords or insecure Internet connections. It is the sole responsibility of the user to ensure that they take all necessary security precautions.

4.7 Responsibility of the user for all activities

The user is solely responsible for all activities that are carried out using their account and access data. This includes both legitimate and unauthorized activities that access the account. The operator accepts no liability for activities for which the user is responsible. This includes all interactions and transactions carried out within the platform, as well as possible unlawful actions in connection with the user's account. If a third party accesses the user's account without the user's knowledge, the user is obliged to notify the operator immediately and take any necessary legal action.

4.8 Precautions in the event of suspected abuse

Should the operator determine that unauthorized activities are taking place on an account or that misuse is taking place, the operator reserves the right to temporarily block or permanently delete the account concerned until the matter has been clarified. In such cases, the operator will inform the user immediately and communicate the status of the investigation. In such a case, the user is responsible for providing all information necessary to clarify the incident.

4.9 Using two-factor authentication (2FA)

The operator expressly recommends two-factor authentication (2FA) for additional security. The 2FA ensures that, in addition to the password, the user also requires a one-time code to access his account, which is sent to an authorized device of the user. The user is obliged to activate this additional security measure if it is available in order to minimize the risk of misuse.

5.1 Validity of the agreement

The agreement between the User and the Operator shall remain in full force and effect for as long as the User uses the Website and the services offered. The use of the website includes all functions that the operator makes available to the user within the framework of the platform, including but not limited to creating a call page and making or receiving calls.

5.2 Termination of the user account

The user has the right to cancel their user account and the call page at any time without giving reasons. The termination can be made by the user at any time in the backend area of the website. To delete the call page, the user can click on the "Delete call page" button under "Call page" in the backend. To delete the entire user account, the user must click on the "Delete account" link under "Account" in the backend.

5.3 Termination by the operator

The operator reserves the right to block or delete the user's account at any time and without prior notice, in particular in the event of violations of the GTC, data protection or legal regulations. In the event of termination by the operator, the user also has no claim to any remaining credit, income from incoming calls or from the referral system.

5.4 No entitlement to credit balances and income

In the event of termination of the user account or the call page, the user is not entitled to any remaining credit for telephone calls that has been topped up, nor to any income generated from incoming calls or from participation in the referral system (affiliate program). Any remaining credit expires upon termination of the account and cannot be paid out.

5.5 Conditions after termination

Certain conditions of this agreement shall remain in force even after termination of the agreement. This applies in particular to provisions on liability, the duty of confidentiality, data processing and all other legal obligations that are not affected by the termination.

5.6 Deletion of external links

In the event of termination or deletion of the user account, the user undertakes to immediately delete all links that lead to the user's website or call pages on external websites. The operator assumes no liability for damages that could arise from the continued existence of links to third parties if the user does not remove the links properly.

5.7 Deletion of account information and data

In the event of termination or deletion of the user account, the user's personal data will be treated in accordance with the operator's privacy policy. This may include the complete deletion of the data stored by the user, unless statutory retention obligations still exist. Reclaiming data or credit balances after termination is excluded, unless there are legal regulations that make retention necessary.

5.8 Right of withdrawal and exclusion

5.8.1 Right of withdrawal

If the user is acting as a consumer within the meaning of the German Civil Code (BGB), he/she has a right of withdrawal, which can be exercised within 14 days of the conclusion of the contract. The revocation can be made without giving reasons.

5.8.2 Exclusion of the right of withdrawal

However, the right of revocation is excluded in accordance with Section 356 (5) BGB if the user has started to execute the contract before the expiry of the revocation period, in particular if the user has already made telephone calls after topping up credit on his account. In this case, the right of revocation is extinguished by the use of the credit.

5.8.3 Credit balance and usage

The top-up credit for telephone calls is non-refundable if the user has already made calls. The use of the credit is deemed to be complete fulfillment of the contract by the operator. Participation in the referral system (affiliate program) can also not be reversed or refunded once credit has been topped up and used.

5.8.4 Reimbursement and repayment

It is not possible to repay the top-up credit once the user has made calls with this credit. However, if the user cancels their account, the top-up credit expires without entitlement to a refund or payout.

6.1 Ownership of the website and services
The Operator, based in Estonia, is the sole owner of the call-me.io website and all related services, features, technology and content. All right, title and interest in and to the website, the services provided and all related materials, including but not limited to text, images, graphics, logos, software, audio files and other content, are owned by the Operator or its licensors and are protected by copyright laws, trademark laws and other intellectual property laws.

6.2 Copyright and trademarks

The Website contains copyrighted material, trademarks, trade names and other intellectual property rights of the Operator and its licensors. All trademarks, logos, names and other distinctive signs used on the website are the property of the operator or third parties who have granted the operator corresponding rights. The use of these trademarks and intellectual property rights without the express written permission of the operator is prohibited.

6.3 Use of property

Except for information that is in the public domain or for which you have received express written permission from the Operator, you may not copy, reproduce, duplicate, publish, transmit, distribute, perform, display or sell any proprietary information or content on the Website. You are not authorized to use the contents of the website or parts thereof in any form, unless this is expressly permitted in these GTC.

6.4 Software and technology

The technology and software underlying the Website and the Services are the exclusive property of the Operator. This technology includes all programs, databases, codes, applications and other software products that are required to provide the website and its functions.

6.5 Restrictions on use

You expressly agree not to copy, rent, lease, loan, sell, transfer, distribute, reverse engineer, decompile or disassemble the software or technology underlying the Site and Services, except as expressly permitted by law. You may not grant a security interest in or otherwise transfer rights to the Software or Technology.

6.6 Prohibition on modifying the software

You further agree not to modify the software underlying the Website in any way or form or to use modified versions of such software, including, but not limited to, use for purposes of unauthorized access to the Website or to circumvent security mechanisms. Any unauthorized use, modification or reproduction of the software or technology constitutes a violation of the operator's rights and may result in legal action.

6.7 Violations of property rights

In the event of violations of the property rights set out in these GTC, the operator reserves the right to take legal action, including but not limited to the assertion of claims for damages and the demand to refrain from the unlawful use of intellectual property. Violations of these provisions may result in immediate termination of the user account.

7.1 Property rights to the Website and the Service

The entire Website, including all content, software, technology, designs, trademarks, logos, graphics, text, data and other materials available on the Website and all related intellectual property rights, including but not limited to copyrights, trademark rights and patent rights, are the property of the Operator or its licensors and shall remain the sole property of the Operator at all times after use by the User. All rights not expressly granted in these Terms of Use are reserved by the Operator.

7.2 Restrictions on use

The use of the website and the associated services is permitted exclusively for non-commercial purposes by individuals and natural persons. Organizations, companies, associations and other legal entities are excluded from using the services on this website. The operator grants the user a personal, non-transferable and non-exclusive right to use the website, but only for the intended, private purpose.

7.3 Prohibition of commercial use

The user agrees that he/she may not use the website for commercial purposes unless this has been expressly authorized in writing by the operator. In particular, the user is prohibited from reproducing, copying, duplicating, selling, renting, reselling, manipulating, publishing, publicly displaying, transmitting or otherwise using any part of the website or its contents in any way in order to make profits that go beyond the actual, private use.

7.4 No further commercial exploitation

The User is not permitted to modify, unbundle, decompile or reverse engineer any part of the Site or the Content in order to extract the source code or underlying technology of the Site or the Service. Furthermore, the user may not use the content in any form to create software or other applications that compete with or imitate the services provided by the operator.

7.5 Prohibition of commercial use by third parties

The user further agrees that he/she does not authorize any other person or organization to use the website or its content for commercial purposes. In particular, the user is not permitted to use the website as a platform for the promotion of products or services that do not originate from the operator without the prior express written consent of the operator.

7.6 Responsibility of the user for compliance with the regulations

The user is responsible for compliance with the above provisions and undertakes to indemnify the operator against any damage or loss caused by misuse or unauthorized use of the website or the services, in particular if these are used in commercial contexts or for commercial purposes. The operator reserves the right to deny or block access to the website at any time if misuse is detected.

8.1 Responsibility of the member for content

The user is solely responsible for all content that he publishes, uploads, displays, transmits or otherwise makes available on the website (hereinafter "member content"). This applies in particular to texts, images, videos, audio files and any other media provided in the course of using the Website or the Services. The user guarantees that he has all necessary rights to the published member content and that these do not infringe the rights of third parties.

8.2 Restrictions for advertising content

Under no circumstances may the advertising content published by a user on the website contain the following:

Actual or simulated sexual activity;
Defamatory, obscene, child pornography, harassing, illegal or otherwise objectionable material, as determined at the sole discretion of the operator;
Codes, slang and/or acronyms that refer to sexual acts, prostitution, escort services, drug use, violence or other illegal activities;
Disparaging text in relation to the website, its services, users or their respective activities;
Explicit or implicit advertising for competing websites, at the discretion of the operator;
Disclosure of personal contact information in relation to other advertisers;
Your own personal contact information, with the exception of information published in the permitted format of the website;
Images showing persons under the age of eighteen (18) at the time of creation;
Text implying that a person depicted is under the age of eighteen (18);
Falsified or inaccurate representations of the advertiser;
Images, videos or texts that are published or otherwise used without the permission of the rightful owner;
Communications that suggest, solicit or imply the unlawful exchange of funds for sexual activity (including, but not limited to, prostitution-related services);
Commercial advertising for alcohol, medical substances, drugs or weapons.

8.3 Right of the operator to reject and remove content

The operator reserves the right to reject and/or remove advertising content that violates these terms of use or does not comply with the applicable laws at its own discretion. However, the operator assumes no obligation to monitor or review all advertising content. If a violation of the content restrictions is detected, the operator reserves the right to block or terminate the user's advertising account.

8.4 Obligation to report violations

Users are encouraged to report violations of these content restrictions committed by other members to the operator. Violations of these provisions may lead to the blocking or termination of the advertising account.

8.5 Recording and documentation obligations

Advertiser represents and warrants that all Advertising Content is exempt from the obligations of 18 U.S.C. §2257 et. seq. and 28 CFR Part 75 et. seq. as amended ("Section 2257"), or that it will maintain all necessary records to comply with such regulations to the extent such Advertising Content is not exempt. Operator is merely acting as a hosting platform for the advertising content. If Advertiser is located in a jurisdiction where compliance with Section 2257 is not required, Advertiser agrees to maintain all appropriate documentation in accordance with the applicable laws of such jurisdiction and, in addition, to comply with the requirements of Section 2257 if the Advertising Content is also accessible from the United States.

8.6 License to use member content

By uploading Member Content to the Website, the User grants the Operator a perpetual, worldwide, irrevocable, royalty-free, non-exclusive license to use the Member Content in connection with the Website. This includes the right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, sell, rent, reformat and create derivative works from Member Content. The Operator is authorized to use the Member Content in any media, technology or format now known or developed in the future.

8.7 Consent to advertising content

The user agrees that all advertising content linked to his advertising account complies with the provisions set out in these Terms of Use. The Advertiser grants the Operator a license to use, reproduce, modify, adapt, publish, translate, transmit and create derivative works from the Advertising Content worldwide. The advertiser retains all rights to the advertising content, but grants the operator the right to use it for marketing and commercial purposes.

8.8 Liability for content

The user assumes sole responsibility for all content that he creates or publishes in connection with his advertising account. Should advertising content violate statutory provisions or this agreement, the advertiser shall indemnify the operator against all resulting damages, losses or claims.

8.9 Termination of the license and deletion of advertising content

In the event of termination or deactivation of the advertising account by the user or the operator, the operator's license to use the advertising content remains in force and the operator reserves the right to continue to use the content, even after termination of the business relationship. The user acknowledges that advertising content will not be deleted after termination of the account if it has already been published or distributed.

9.1 Granting of the license

The Operator hereby grants the User a non-exclusive, non-transferable, limited right to access, use and display the Website and the materials contained therein solely for the User's personal, non-commercial use. This right is subject to full compliance with these General Terms and Conditions (GTC).

9.2 Restrictions of the license

The user agrees to use the website and its content exclusively in accordance with the provisions of this agreement. The right of use exclusively covers the use of the website in its current form. The user may not modify, reproduce, distribute, sell, adapt, edit, publish, transmit, display or otherwise use the contents of the website, except to the extent expressly permitted by this agreement.

9.3 Prohibited actions

The user is prohibited from interfering or attempting to interfere with the operation of the website or any part of the website in any way. This includes in particular, but is not limited to

Sending spam messages or unsolicited advertising content to other users;
Any form of hacking or unauthorized access to the operator's website, servers or networks;
Uploading computer viruses, Trojans, time bombs, worms or any other software that could damage or disrupt the functioning of the website, its servers or other systems of the operator;
The use of automated systems or software to access the Website and extract content that is not expressly permitted by this Agreement or the Operator.

The operator reserves the right to deny access to the website at any time if the user violates these provisions.

9.4 No transfer of rights

The license granted to the user is non-transferable and cannot be passed on to third parties. The user is not entitled to sell, rent, lend, sublicense or otherwise transfer the rights granted to him under this license to third parties.

9.5 Copyrights and other intellectual property rights

The operator reserves all copyrights and other intellectual property rights to the website and its content, unless expressly agreed otherwise. Any use of the contents of the website not expressly granted in this agreement is prohibited.

9.6 Violation of the license terms

In the event of a breach of the above license conditions, the operator may terminate the user's right to access and use the website with immediate effect. The operator reserves the right to take all necessary legal steps to remedy any damage caused by a breach.

9.7 Termination of the license

The operator reserves the right to revoke this license at any time and for any reason. Upon termination of the license, all content stored by the user on the website must be deleted and the user must cease using the website immediately.

10.1 Own risk

The user confirms that the use of the website and the associated services is exclusively at the user's own risk. The operator accepts no liability for damage or loss arising from the use of the website or the services provided, unless the damage was caused by gross negligence or intent on the part of the operator.

10.2 No warranty for functionality

The Operator does not warrant that the Website or the associated services will be uninterrupted, error-free or secure at all times. The Operator accepts no responsibility for technical faults, failures or interruptions caused by events beyond its control, such as network problems, internet disruptions, server failures or other unforeseeable events.

10.3 Responsibility of the user

The user is solely responsible for all activities that are carried out using his account on the website. The user is obliged to ensure that he/she manages his/her account and access data securely to prevent unauthorized use. The Operator accepts no liability for any damage or loss caused by unauthorized use of the User's account.

10.4 Exclusion of liability for third parties

The Operator assumes no liability for the content or activities of third parties displayed on or accessible through the Website. The User agrees that the Operator is not liable for any damages arising from the use of third-party services or content and that the Operator is not responsible for the accuracy, completeness or legality of such third-party content.

10.5 Limitation of liability

The liability of the operator for direct, indirect, incidental, special or consequential damages resulting from the use or inability to use the website or the services is excluded in any case, unless the damage is due to intentional or grossly negligent behavior of the operator. In no event shall the liability of the operator exceed the amount paid by the user for the use of the website or the respective service in the last 12 months.

10.6 Liability for member content

The operator assumes no responsibility for the content published by the user on the website. The user bears sole responsibility for the legal admissibility, accuracy and quality of the content that he publishes on the website. The operator reserves the right to remove content that violates the applicable regulations or laws.

10.7 Loss of credit or content
The user bears the risk for the loss of loaded credit, content or other information on his account if these are lost due to technical problems, errors on the website or for other reasons. The operator is not liable for such losses unless the loss is due to gross negligence or intent on the part of the operator.

11.1 Prohibited types of user content

You may not upload, download, display, perform, transmit or otherwise distribute User Content on or through the Site that in any way meets or is related to the following criteria:

Slander and defamation: Content that is in any way libellous, defamatory, obscene, pornographic, offensive, threatening or otherwise objectionable. This includes, in particular, content that violates the rights or privacy of another person.
Promoting illegal activities: Content that promotes or encourages conduct or behavior that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, national or international law, rule or regulation. This includes, but is not limited to, content that encourages or promotes drug use, prostitution, fraud, violence or any other form of illegal activity.
Advertising and solicitations: Content that contains commercial advertising, offers to sell or solicitations to buy goods or services, including, but not limited to, spam, unsolicited advertising or other forms of solicitation not expressly authorized by the Site or the Services.

11.2 Right of the operator to take measures

The Operator reserves the right to immediately remove User Content that violates these provisions or to prevent its dissemination. This includes in particular, but is not limited to, the right to block or delete content or to restrict the use of the website and services by the user in whole or in part if the operator determines that the user has violated these provisions.

11.3 Right of the operator to terminate use

The operator reserves the right to block or terminate the user's access to the website or to certain services at any time and without prior notice if the user violates the provisions of this agreement, in particular in the case of uploading, sharing or distributing prohibited content.

11.4 Liability of the user

The user indemnifies the operator against any liability, losses, claims, costs, expenses and claims for damages arising from the publication, distribution or transmission of content that violates these provisions. The user is obliged to compensate the operator for all damages resulting from the use of prohibited content, including, but not limited to, costs for legal defense and the correction of problems caused by this prohibited content.

11.5 Monitoring of content

Although the Operator is under no obligation to monitor all Content, the Operator reserves the right to review, monitor and verify all User Content on the Website to ensure compliance with this Agreement and all applicable laws. However, the Operator has no responsibility for the content uploaded or transmitted by Users.

11.6 Reporting on prohibited content

The operator encourages all users to report violations of these provisions. Violations of these provisions may lead to the temporary or permanent blocking of the user account, depending on the severity of the violation.

12.1 Obligation to comply with the guidelines

Your use of the Website must comply with the following Acceptable Use Policy. By using the Website, you agree that you will not take the following actions:

12.2 Prohibition of copyright infringements

You will not upload any copyrighted material that has not been expressly authorized for use on the Website by the copyright owner. This applies to all types of content, including but not limited to text, images, videos and software.

12.3 Prohibition of harassment and discrimination

You will not transmit material or create content that is offensive, harassing, degrading or intimidating, particularly in relation to religion, gender, sexual orientation, race, ethnic origin, age or disability.

12.4 Protection of minors

You will not upload or transmit content that is harmful to minors or promote activities that are likely to cause harm to minors.

12.5 Prohibition of violence or harm

You will not transmit any content or take any action that promotes or threatens harm to any person or property.

12.6 Prohibition of unsolicited advertising (spam)

You will not send or distribute any unauthorized or unsolicited advertising, junk e-mail, chain letters or other forms of unauthorized solicitation through the Site or in connection with the use of the Site.

12.7 Prohibition of defective software

You will not transmit any material or provide any content that contains software viruses, computer code, files or programs designed to interfere with, damage or limit the functionality of any software, hardware or telecommunications equipment, or to obtain or damage the data or information of any third party without authorization.

12.8 Prohibition of identity fraud

You will not impersonate another person or falsely state your affiliation with another person or organization or otherwise misrepresent your identity.

12.9 Prohibition of restriction of use by other members

You will not take any action that restricts or inhibits the use of public areas of the website by other members.

12.10 Prohibition of manipulation

You will not falsify headers or manipulate identifiers or other data to disguise the origin of any content transmitted through the Site or manipulate your presence on the Site in any way that violates this Agreement.

12.11 Prohibition of infringement of property rights

You will not transmit or post on the Site any material that infringes any patent, trademark, trade secret, copyright, moral rights or other proprietary rights of any third party.

12.12 Prohibition of reverse engineering and source code manipulation

You will not attempt to copy, modify, create derivative works from, reverse engineer, reverse assemble, or otherwise attempt to discover the source code or other proprietary portions of the Site.

12.13 Prohibition of unauthorized commercial activities

You will not advertise or engage in commercial activities such as the sale of products or services on the Website without the prior written consent of the Operator.

12.14 Prohibition of unauthorized access

You will not attempt to gain unauthorized access to accounts or the personal information of other members or take any action that would allow unauthorized access to another member's account.

12.15 Prohibition of excessive load on servers and networks

You will not take any action that imposes an unreasonable or disproportionately large load on our server or network infrastructure that could interfere with the operation of the Website or its services.

12.16 Prohibition of damage to the website or infrastructure

You will not take any action that could harm or potentially harm the Website, its server or network, whether intentionally or unintentionally.

12.17 Right of the operator to enforce the guidelines

The operator reserves the right to terminate the receipt, transmission or other dissemination of materials that violate these guidelines and to delete these materials from its servers if necessary. This also includes the temporary or permanent blocking of access to the website if the user violates these guidelines.

16.1 Right to terminate use

You understand and agree that the Company may, in its sole discretion and at any time, terminate, suspend or restrict your use of the Site or any portion of the Site, without notice or liability to you or any third party. Company may take this action for any reason, including, but not limited to, violations of these Terms and Conditions or for reasons within Company's sole discretion.

16.2 Termination of access

The Company reserves the right to terminate or restrict a User's access to the Site at any time for any reason. This applies in particular if the Company believes that a User has violated applicable law, these Terms and Conditions or other internal Company policies or regulations.

16.3 Modification, suspension or discontinuation of the Site

The Company may, in its sole discretion and at any time, modify, suspend or discontinue all or any part of the Site, including the availability of any features or content. This may be done without prior notice or obligation to users. The Company reserves the right to update, change or discontinue the Site without notice or liability.

16.4 Deactivation and deletion of information

The Company may disable and/or delete any or all information stored by you on the Site at any time in its sole discretion. This includes, but is not limited to, personal data, posts and other content associated with your account or your use of the Site.

16.5 No liability for termination

You understand and agree that the Company shall not be liable for any termination or limitation of your access to the Site, removal of any content or information, or modification, suspension or discontinuance of the Site, in whole or in part. You acknowledge that you will have no recourse against the Company if your access to the Services or the Site is terminated or restricted for any reason.

16.6 Validity after termination

In the event of termination or discontinuation of your use of the Site, all rights and obligations arising from your use of the Site prior to termination will survive termination, including, but not limited to, any payment obligations or other liability claims.

17.1 Liability for service interruptions and outages

The Company assumes no liability for the deletion, failure to store, misdelivery or late delivery of any data, information or materials provided through or on the Site. This includes, without limitation, server infrastructure failures, delays or technical malfunctions caused by third party vendors, hosting providers, telecommunications or internet services, and any errors caused by uploading, sending or receiving data through the Site. The Company shall not be liable for any failure or interruption of access to the Site or its contents caused by technical problems, computer viruses, Trojan horses, hacker attacks, network failures, server failures, hardware failures, software failures or acts of God such as natural disasters, war, strikes, civil disturbances, governmental regulations or other circumstances beyond the Company's reasonable control.

17.2 No guarantee for constant availability and freedom from errors

The Company does not warrant that the Website and the materials contained therein will be uninterrupted, error-free or error-free at all times. The Website and all related services are provided "as is" and "as available". The Company assumes no responsibility or liability for any errors that may occur in the use of the Website, including, but not limited to, technical errors, software errors or improper functionality. Your use of the Website and the services offered thereon is at your own risk.

17.3 Exclusion of liability for viruses and security vulnerabilities

The Company does not warrant that the Website, the server that makes the Website available or the materials that may be downloaded from the Website are free of viruses, worms, Trojan horses or other harmful components that may damage your computer, data or other systems. It is your sole responsibility to take appropriate security precautions to protect your system from such risks, including the installation of anti-virus software and other protective mechanisms.

17.4 Limitations of warranties and liability

To the fullest extent permissible pursuant to applicable law, the Company expressly disclaims all warranties that may be implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or any other type of warranty. The Company does not warrant that the use of the Site or the materials provided on it will be uninterrupted or error-free or that all errors will be corrected. Further, no warranty is made as to the accuracy, completeness or reliability of the content of the Website. No representation is made as to the suitability of the Website for your particular needs or requirements.

17.5 Responsibility for accessing and downloading materials

By using the Website and downloading Materials, you acknowledge that you do so at your own risk. You are solely responsible for all risks and costs arising from downloading, using or accessing the Materials. In particular, you assume full responsibility for any damage that may occur to your computer, data, hardware or software as a result of downloading or accessing materials from the Website. The Company shall not be liable for any damage to your computer system or loss of data that may result from the use of the Website or any related services.

17.6 Exclusion of liability for the use of third-party content and links

The Website may contain links to third party websites that are not under the control of the Company. The Company assumes no responsibility for the content of these third party websites or for the practices of third parties with respect to privacy, security or other legal obligations. All linked websites are provided solely as a convenience to you, the user. Use of these links is at your own risk and the Company disclaims any liability for any damage or loss that may result from visiting or using such third party websites.

17.7 No liability for the use of the content

The Company accepts no liability for any loss or damage arising directly or indirectly from the use of the materials or services provided on the Website, including the accuracy, completeness, appropriateness or usefulness of such content. It is the sole responsibility of the user to carefully examine the content and, if necessary, to make their own decisions. The Company assumes no responsibility for the decisions made by the user based on the content available on the Website.

17.8 Maintenance and repair costs

If your use of the Website causes damage to your computer system, equipment or data, you assume the full cost of any necessary servicing, repair or correction. The Company accepts no responsibility or liability for the incurrence of such costs.

17.9 Use of software

The company accepts no liability for software or tools offered on or through the website. The use of this software is at your own risk and the company accepts no liability for any damage that may arise from the use of this software.

17.10 Assumption of risk

By using the Website and related services, you expressly agree that you assume the entire risk as to the quality, performance and availability of the Website and the accuracy or completeness of the content provided. If any of the above limitations of liability are found to be invalid or unenforceable in your jurisdiction, the Company's liability will be limited to the maximum amount paid by you to the Company for the use of the Website, if any, to the extent permitted by law.

18.1 Exclusion of liability for indirect and consequential damages

IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVECONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE USE OF THE WEBSITE, INABILITY TO USE THE WEBSITE, DELAY IN USING THE WEBSITE, INCOMPLETEDELAY IN THE USE OF THE WEBSITE, THE INCOMPLETENESS ORTHE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE, THE INABILITY TO USE THE WEBSITE, THE DELAY IN USING THE WEBSITE, THE INCOMPLETENESS OR INACCURACY OF THE WEBSITE OR THE CONTENT CONTAINED ON THE WEBSITE, OR OTHERWISE IN CONNECTION WITH THE USE OF THE WEBSITE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO:

Loss of profits: The loss of business profits, income, sales or projected revenue.
Data loss: The loss, damage or incompleteness of data, information or programs stored on your system.
Loss of business opportunities: Loss of potential or existing business opportunities.
Interruption of business operations: Operational disruptions or other business interruptions.

18.2 Limitation of liability to the amount paid

THE COMPANY'S LIABILITY FOR ANY CLAIMS ARISING OUT OF YOUR USE OF THE WEBSITE OR RELATED SERVICES WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE AND/OR USE THE SERVICES.YOU HAVE ACTUALLY PAID FOR ACCESS TO THE WEBSITE AND/OR USE OF THE SERVICES, IF ANY. IF YOU HAVE NOT PAID ANY MONEY FOR ACCESS, THE COMPANY'S LIABILITY WILL BE LIMITED TO THE VALUE OF THE SERVICES OR CONTENT INVOLVED.

18.3 Exclusion of liability in relation to software, downloads and malware

THE USE OF SOFTWARE, PROGRAMS AND THE DOWNLOADING OF MATERIALS FROM THE WEBSITE IS AT YOUR OWN RISK. THE COMPANY ASSUMES NO LIABILITY FOR THE FOLLOWING:

Computer viruses or malware: Damage or malfunctions caused by computer viruses, malware, Trojans or other malicious components that appear on your device when downloading or installing materials.
Damage to your computer system: damage to your computer system, software, loss of data or hardware due to downloads or use of materials from the Website.
Incompatibility: Any damage caused by the incompatibility of the software or hardware with the materials downloaded from the Website.

The Company makes no warranty that materials downloaded or otherwise obtained from the Website are free of viruses or other harmful components.

18.4 Exclusion of liability for external websites and content

THE COMPANY HAS NO LIABILITY WHATSOEVER FOR THE CONTENT OF WEBSITES ACCESSIBLE VIA LINKS ON THE WEBSITE. THE LINKS TO EXTERNAL WEBSITES ARE PROVIDED FOR YOUR CONVENIENCE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE AN ENDORSEMENT OR APPROVAL OF THE LINKS OR CONTENT. THE COMPANY ASSUMES NO LIABILITY FOR ANY ERRORS, INACCURACIES, LEGAL VIOLATIONS, VIRUSES OR OTHER HARMFUL EFFECTS CAUSED BY THESE EXTERNAL WEBSITES.

18.5 Exclusion of guarantees for the availability and performance of the website

THE WEBSITE AND ALL RELATED SERVICES, CONTENT AND MATERIALS ARE PROVIDED "AS IS" AND "WITH ALL FAULTS". THE COMPANY MAKES NO WARRANTY THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME, THAT IT WILL BE ERROR-FREE OR THAT ALL DEFECTS WILL BE CORRECTED. THE COMPANY MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO THE SPEED, STABILITY, UNINTERRUPTED NATURE OR RELIABILITY OF THE WEBSITE AND RELATED SERVICES.

18.6 Liability for damages due to force majeure

THE COMPANY ASSUMES NO LIABILITY FOR DAMAGES CAUSED BY FORCE MAJEURE. FORCE MAJEURE INCLUDES, BUT IS NOT LIMITED TO, NATURAL DISASTERS, WARS, CIVIL DISTURBANCES, LEGAL DETERMINATIONS, ACTS OF GOD, FIRE, STORMY WEATHER CONDITIONS, EXPLOSIONS, TELECOMMUNICATION FAILURES, POWER OUTAGES AND ANY OTHER EVENTS NOT ATTRIBUTABLE TO THE COMPANY.WEATHER CONDITIONS, EXPLOSIONS, TELECOMMUNICATIONS FAILURES, POWER OUTAGES AND ALL OTHER EVENTS NOT ATTRIBUTABLE TO THE COMPANY.

18.7 Limitation of liability in the event of breach of contract or tort

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), FORCE MAJEURE OR ANY OTHER LEGAL THEORY. YOU AGREE THAT IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE WEBSITE OR THE RESULTING MISUSE OF THE WEBSITE OR RELATED SERVICES.

18.8 Applicable statutory restrictions and exclusions

Some jurisdictions may not allow the full limitation of liability or the exclusion of certain damages (such as consequential or incidental damages or lost profits), so the above limitations of liability may not apply to you to the fullest extent permitted by law. In this case, the Company's liability will be limited to the maximum amount permitted by law.

9.1 Exemption of the company

You agree to indemnify, hold harmless and defend the Company and its affiliates, officers, directors, employees, consultants, agents and representatives from and against any and all claims, losses, liabilities, damages, costs, expenses and/or obligations (including, but not limited to, reasonable attorneys fees and costs) arising out of or relating to:

Your access to or use of the Company's website or services,
your breach of these General Terms and Conditions or other applicable agreements, rules or regulations,
your infringement of any intellectual property or other rights of any person or entity, including but not limited to copyrights, trademarks, patents or privacy rights,
Your use of any content or materials provided on the Website or accessible by third parties through the Website,
Your conduct or the use of the Services by another user of your account or by third parties who have gained access to your account through your acts or omissions,

are created.

19.2 Defense and defense against claims

In the event of any claim for damages asserted in accordance with these Terms, we reserve the right, in our sole discretion, to assume the defense and indemnification of such claim, and you agree to cooperate as fully as reasonably required in the defense of such claim. You agree that you will pay all costs and expenses incurred by the Company in connection with the defense of any such claim, including attorneys fees and any settlement or indemnification.

19.3 Scope of liability

The indemnification also applies to any claims brought by third parties against the Company for any claims, losses, damages or costs associated with your use of the Site or the Services. You acknowledge that you bear the sole risk for all damages and losses resulting from your acts or omissions and that the Company is indemnified against all liabilities arising from your conduct towards third parties.

19.4 Duration of the exemption obligation

Your obligation to indemnify and hold the Company harmless will survive the termination of your use of the Site or the Services and the termination or expiration of these Terms and Conditions.

21.1 Notification of copyright infringements

If you believe that any content on the Site or through the use of the Site constitutes copyright infringement, please notify us immediately. Your notice should include all of the following information:

Identification of the copyrighted work
Please provide a detailed description of the copyrighted work that you claim has been infringed by content on the Site. This description should be sufficiently precise so that we can clearly identify the work and the claimed infringement.
Specify the location of the infringing material
Provide the exact URL or a detailed description of the location of the material you consider to be infringing. If the material is spread across multiple pages, you must provide each relevant URL.
Statement of Unauthorized Use
A written statement that you have a good faith belief that use of the material on the Site is without the express permission of the copyright owner, its agent, or the law. If you are not the copyright owner but are acting on behalf of the copyright owner, you must expressly state this.
Contact information
Please provide your full name, address, telephone number and e-mail address so that we can contact you if necessary to clarify the situation.
Signature and power of representation
An electronic or physical signature of the person authorized to act on behalf of the copyright owner. If you are not the copyright owner, you must provide a certification that you are legally authorized to act on the copyright owner's behalf.
Affidavit
A statement made under penalty of perjury that the information in your notice is accurate and that you are either the copyright owner or authorized to act on the copyright owner's behalf. This statement protects the company from false claims and ensures that the notice is based on a reliable foundation.

21.2 Exclusion of liability and limitation of responsibility

By submitting this Notice, you acknowledge and agree that the Company assumes its liability under the applicable provisions of the Copyright Act, 17 U.S.C. § 512(c), and other relevant legislation relating to copyright infringement. This includes, but is not limited to, disclaimers of liability and the possibility that the Company may not be held liable so long as it acts in accordance with the law.

Furthermore, you acknowledge that the Company cannot be held responsible for the actions of third parties or for content uploaded to the Platform by users who are not under the Company's control.

The company reserves the right to take all necessary measures in accordance with the legal provisions to remove or block access to legally problematic content. However, the Company shall not be liable for any damages incurred by the copyright owner due to delays or omissions in processing the notification.

21.3 Review and removal of content

Upon receipt of your notice, the Company will review the reported content and take appropriate action in accordance with applicable copyright laws and its own policies. This may include temporarily blocking the content in question or completely removing the material from the website until the legal requirements have been clarified.

The Company will ensure that all legal requirements are met, including the ability of the user to defend against the alleged copyright infringement (counter-notification pursuant to 17 U.S.C. § 512(g)).

21.4 Rights of the company with regard to copyright infringement

The Company reserves the right to permanently block a user's access to the Site and take legal action in cases of repeated or serious copyright infringement. Repeated copyright infringements may lead to permanent deactivation of the account concerned.

21.5 Making contact

All notifications in connection with the reporting of copyright infringements must be submitted via the contact form provided on the website. The company ensures that all notifications are processed in accordance with legal requirements and that all relevant information is treated confidentially.

22.1 Choice of law and applicable law

These Terms of Service and any dispute, claim or matter arising out of or in connection with the use of the Site, the Content or the Services shall be governed exclusively by the laws of the Republic of Estonia. There shall be no application of conflict of laws rules or international treaties that could lead to the application of another jurisdiction. This provision ensures that all contractual and legal claims are assessed within a uniform legal framework, which provides planning security for both the user and the company.

22.2 Place of jurisdiction and exclusion of other jurisdictions

Any disputes or legal claims arising out of these Terms or the use of the Website shall be brought exclusively before the ordinary courts of Tallinn, Estonia. Users expressly agree that:

The courts in Tallinn, Estonia, have sole and exclusive jurisdiction for such proceedings.
you voluntarily and irrevocably submit to the personal jurisdiction and venue of such courts.

This clause excludes the possibility of proceedings being brought in other countries, thereby centralizing jurisdiction and avoiding potentially costly international legal disputes.

22.3 Waiver of interim injunctions and equitable claims

You agree that you may not seek injunctions, restraining orders or other equitable relief against the Company or its representatives. All claims must be limited to monetary or other equitable relief. This provision is intended to preserve the Company's ability to operate by limiting prompt legal action that could jeopardize its operations.

22.4 Divisibility of the clauses (severability clause)

If any provision or part of a provision of these Terms of Service is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision will be modified or replaced in a manner that most closely approximates the original intent and is legally enforceable.
Example: If a provision on the limitation of liability is not effective, liability shall be limited to the maximum extent permitted by law without affecting the remaining GTC.

22.5 Limitation period

Notwithstanding any conflicting statutory provisions or regulations, you agree that:

All claims arising from the use of the Website or these Terms of Service must be made within one (1) year of the date on which the claim arose.
After the expiry of this period, all claims lapse definitively and can no longer be legally asserted.

This point serves to resolve legal disputes quickly and avoid prolonged legal uncertainty, which is of strategic importance to the company.

22.6 Uniformity and application to all users

These terms and conditions apply regardless of the user's location worldwide. Users accessing the website from countries with different mandatory legal provisions are solely responsible for compliance with the respective laws. The company accepts no responsibility for claims or legal action arising from non-compliance with foreign laws.

23.1 Definition of force majeure

You acknowledge and agree that the Company shall not be liable for any delay or failure to perform its obligations under the Contract if such delay or failure is due to events beyond the reasonable control of the Company ("Force Majeure"). Such events include, but are not limited to:

Natural disasters such as earthquakes, floods, storms, typhoons or other extreme weather events.
States of war, armed conflicts, acts of terrorism, uprisings, civil unrest or military operations.
Legal or official orders, embargoes, sanctions or actions by civil or military authorities.
Labor disputes, strikes, lockouts or other labor law disputes.
Interruptions to telecommunications or electricity networks, server or infrastructure failures for which the company is not responsible.
Epidemics, pandemics or other health crises that significantly affect operations.

23.2 Legal consequences of force majeure

In the event of a force majeure event, the following provisions shall apply:

Temporary release from obligations: For the duration of the event, the company is released from the fulfillment of the affected obligations without this being considered a breach of contract.
Continuation of the provision of services: The company is obliged to resume the provision of services immediately after the event has been rectified, insofar as this is possible and reasonable.
Notification obligation: The company will endeavor to inform the user immediately of the occurrence of a force majeure event, including an estimate of the expected duration and effects.

23.3 Exclusion of liability

The Company shall not be liable for any loss, damage or detriment caused directly or indirectly by force majeure events, including but not limited to:

Business interruptions or delays caused by the event.
Failure of services or unavailability of the website.
Additional costs or additional expenses incurred by users as a result of the event.

23.4 Limitation of duration

Should a force majeure event continue for a period of more than 60 (sixty) days, either party reserves the right to terminate the contract by giving 30 (thirty) days written notice without incurring any liability for damages or losses.

23.5 No discharge for foreseeable events

This clause does not apply to events caused by negligence, lack of precaution or foreseeable circumstances that the company could have avoided or controlled.

25.1 Scope of the agreement

These Terms of Service, including the documents incorporated herein or expressly incorporated by reference, such as the Privacy Policy, constitute the entire and final agreement between you and the Company with respect to your use of the Site and the Services offered. They supersede and cancel any prior or contemporaneous agreements, representations, negotiations, proposals or understandings, whether written or oral, express or implied, that may exist with respect to the subject matter herein.

25.2 No deviations without written consent

No modification, amendment or waiver of any provision of this Agreement shall be valid unless in writing and signed by both parties or otherwise clearly documented in a manner acceptable to Company. Electronic communications may constitute written consent if expressly provided for in this Agreement.

25.3 Priority regulation

In the event of any conflict between these Terms of Service and any other policies, rules or instructions posted on the Site, the provisions of these Terms of Service shall prevail unless expressly stated otherwise.

25.4 No implicit rights

This Agreement does not create any rights, claims or obligations not expressly set forth herein. All implied or common law terms and conditions are expressly excluded to the extent permitted by law.

25.5 Severability clause

Should any provision of this agreement be declared ineffective, invalid or unenforceable by a competent court, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the invalid provision with a valid provision that comes as close as possible to the economic purpose and meaning of the original provision.

25.6 No deviation due to behavior

Failure by the Company to enforce any provision of this Agreement shall not be deemed a waiver of such provision or the right to enforce it in the future.

25.7 Language of the agreement

This agreement can be provided in several languages. In the event of contradictions or discrepancies, the version in German shall take precedence.

28.1 Automatic participation

All registered users automatically participate in the affiliate or referral system. This system enables users to receive commissions for referring new customers who register via a specific referral link.

28.2 Functionality of the recommendation system

If a new user accesses the call page via the referral link of an existing user and registers, the operator of the original link receives a commission of 5% of the sales of the referred user for a period of 6 months.

Calculation of sales: Revenue comprises the income from incoming and outgoing calls that are processed via the system.
Commission payment period: The 5% commission is only paid for sales generated within the first 6 months of the new user's registration.

28.3 Exclusion from the recommendation system

Users who do not wish to participate in the affiliate/recommendation system can unsubscribe from this system by sending a separate message. To do this, the user must use the contact form provided and clearly express their wish. The company will review the request and confirm the exclusion from the referral system.

28.4 Liability and restrictions

The company accepts no liability for incorrect amounts or technical faults that could affect the tracking and allocation of commissions. Commissions are allocated on the basis of the technical capabilities of the system. There is no entitlement to commissions if technical or other faults prevent tracking or allocation.

28.5 Abuse and sanctions

The company reserves the right to exclude users from the recommendation system if signs of abuse, manipulation or other unauthorized actions are detected. This includes, but is not limited to:

Creation of multiple accounts to artificially generate commissions.
Use of bots or other automated systems to manipulate the recommendation system.

28.6 Changes to the recommendation system

The company reserves the right to change, pause or discontinue the affiliate/referral system at any time. Changes will be published on the website at least 14 days before they come into effect. Existing claims to commissions that arose before the change remain unaffected by this.

28.7 Tax responsibility

Each user is responsible for ensuring that the commissions received are correctly taxed and reported to the relevant tax authorities. The company accepts no responsibility for this.

28.8 Acceptance of the conditions of participation

By using the recommendation system, users agree to the above conditions. If users do not agree

29.1 Recording of calls

As part of the use of our website and the associated telecommunications services, it may be necessary for all calls to be recorded automatically. These recordings are used for quality assurance purposes, to provide evidence in the event of disputes and to comply with legal requirements.

All incoming and outgoing calls made via the services provided by us are recorded in accordance with the applicable legal regulations and in compliance with the data protection rights of the parties involved.

29.2 Consent to recording

By using our services, you expressly agree to the recording of your calls. If required by law, we will inform all parties involved at the beginning of a call that the call is being recorded.

If you do not agree to a call being recorded, you can reject it or end the call.

29.3 Purpose of the recording

Calls are recorded exclusively for the following purposes:

Quality assurance: To ensure that our services meet the highest quality standards and are carried out correctly.
Evidence: To avoid and clarify disputes, to avoid any misunderstandings and as proof of agreements or statements made during a conversation.
Legal requirements: To fulfill legal obligations required of us, such as by the Estonian Telecommunications Act or other relevant regulations.

29.4 Storage of the recordings

The recorded calls are stored securely and in accordance with the applicable data protection regulations. The retention period of call recordings is regulated by law and is based on the requirements of the Estonian Data Protection Act and the relevant European regulations.

As a rule, the recordings are stored for a period of up to 6 months, unless longer storage is necessary to fulfill legal or contractual obligations.
At the end of the retention period, the recordings are securely deleted.

29.5 Data protection and confidentiality

Call recordings are processed in compliance with all data protection regulations, including the General Data Protection Regulation (GDPR) and the Estonian Data Protection Act.

All stored data is treated confidentially and may only be viewed by authorized persons who are responsible for the administration and quality assurance of the services.
It is ensured that all data security measures are taken to maintain the integrity and confidentiality of the recorded data.

29.6 Right to object

In accordance with the applicable data protection regulations, you have the right to object to the recording of your calls. To exercise this right, you can contact us at any time.

If you do not agree to a call being recorded, you have the option of ending the call prematurely or selecting an alternative method of communication if necessary.

29.7 Further information

If you have any questions about our call recording practices or the associated data protection guidelines, you can contact our data protection officer at any time.

30.1 Validity of the Estonian Telecommunications Act

The Website and the Company are subject to the provisions of the Estonian Telecommunications Act (Telekommunikatsiooniseadus), which regulates the provision of telecommunications services. The Company shall ensure that all services that constitute telecommunication services within the meaning of the Act are provided in accordance with the requirements of Estonian law.

30.2 Registration with the Estonian Communications Authority (EKSA)

The company complies with the requirements of the Estonian Telecommunications Act by properly registering with the Estonian Communications Authority (EKSA), if required.

If the company provides telecommunication services such as voice services or Internet services, the required registration is carried out in accordance with Estonian regulations.
The company shall inform the FCA immediately of any changes affecting the registration and provide all necessary information to ensure compliance with the legal requirements.

30.3 Consumer information and protection under Estonian law

In accordance with the requirements of the Estonian Telecommunications Act and the Estonian Consumer Protection Act, the company ensures that all relevant information is provided clearly and transparently. This includes:

Tariff information: A clear presentation of the costs, contract conditions and terms of the services offered.
Consumer rights: Information on the right of withdrawal and the option to terminate the contract as well as information on complaints and dispute resolution procedures.

30.4 Data protection and data security

The company ensures that all requirements of the Estonian Data Protection Act (Andmekaitse seadus) and the European General Data Protection Regulation (GDPR) are met.

It is ensured that traffic data is processed in accordance with the requirements of Estonian law and the GDPR.
Communication content is protected in accordance with the requirements of Estonian law on telecommunications secrecy.
The company implements appropriate technical and organizational measures to ensure the confidentiality and integrity of the processed data.

30.5 Number management and use

If the company offers telecommunication services involving the allocation or use of telephone numbers, this will be done in accordance with the provisions of the Estonian Telecommunications Act.

The company ensures that all numbers used for the service are managed correctly and are not misused.
Numbers are assigned in accordance with the EKSA guidelines.

30.6 Prevention of abuse and compliance

The company takes all necessary measures to prevent misuse in connection with the services offered. This includes, among other things:

Monitoring unusual usage patterns and suspicious circumstances.
Reporting cases of abuse to the FCA and taking all necessary measures to limit the damage.

30.7 Cooperation with the Estonian Communications Authority (EKSA)

The company ensures full cooperation with the Estonian Communications Authority and provides all necessary information, reports and documentation when required by legal or regulatory investigations.

All official requirements are met immediately.
In the event of official inquiries or investigations, the company will provide all necessary information to enable a quick and complete clarification.

30.8 Sanctions and legal consequences

The company points out that violations of the Estonian Telecommunications Act and the regulations of the EKSA may lead to legal consequences, including fines and other official measures. The company takes all necessary steps to ensure legal compliance and to avoid violations of applicable law.

30.9 Adjustments to new legal provisions

The company ensures that all services offered are always provided in accordance with the latest legal requirements of the Estonian Telecommunications Act and the European Union. Changes in the relevant legal provisions are regularly reviewed and the company's business practices are adapted accordingly to ensure compliance.

1 Validity of the Telecommunications Act and the regulatory authority

The Company is committed to full compliance with the Telecommunications Act 2003 and all other relevant legislation and regulations relating to the provision and use of telecommunications services. These include the Ofcom guidelines (Office of Communications), which is responsible for the regulation of telecommunications services.
The company ensures that all services, including outbound and inbound telephone calls handled via callback functions or central dial-in telephone numbers, comply with the requirements of the Telecommunications Act and regulatory oversight by Ofcom.

Pricing and transparency for telephone connections
- The company reserves the right to freely set the price per minute for the use of telephone connections that take place via the callback functions or dial-in telephone numbers (central dial-in numbers) provided by it. The price is stated transparently and clearly visible to the user before the start of use of the service.
- All prices for telephone calls are presented to users in advance in an understandable and comprehensible form, so that the user can see the price per minute and all other charges incurred in full before the call is made.
- The company undertakes to announce changes in pricing in good time in accordance with legal requirements. Price changes will be communicated to users at least 14 days before implementation, unless this is not possible due to unforeseeable circumstances.

Consent to use and pricing
- Before making a call via the above-mentioned callback functions or dial-in telephone numbers, the user is expressly informed of the applicable costs per minute and any additional charges. The user must expressly agree to the pricing before the call is continued.
- This consent is obtained and documented before the call begins in order to ensure the legal basis of the transaction. The user has the option of canceling the transaction at any time before it begins without incurring any financial obligation.

Regulation by Ofcom and control of services
- All telephone numbers and telecommunications services operated by the Company are subject to supervision and regulation by Ofcom, which is the competent authority for the supervision of telecommunications services in the United Kingdom. The Company is committed to meeting the standards and requirements set by Ofcom to ensure that services are provided in accordance with the law.
- This also includes compliance with regulations regarding price transparency, the availability and accessibility of information for users and the appropriateness of fees in relation to the services offered.

Transparent billing and documentation
- The company ensures that all billing for the use of telephone connections is carried out properly and transparently. This includes the provision of transaction receipts for all calls made and a complete list of all costs and charges incurred.
- Users will receive a detailed overview of billed calls and the associated costs on request. All data is stored in accordance with the applicable data protection regulations and the Data Protection Act 2018 as well as the GDPR.

Sanctions and legal consequences
- In the event of breaches of the provisions of the United Kingdom Telecommunications Act or Ofcom regulations, the relevant regulatory authority reserves the right to prohibit the company's services, impose fines or take other legal action. The Company undertakes to comply with all regulatory requirements and to make any necessary adjustments to the telecommunications services offered in order to meet the legal requirements.

Compliance with emergency number regulations and abuse prevention
- The company ensures that all telephone numbers offered by it that could be used as emergency numbers or for emergency services meet the relevant legal and regulatory requirements. The company is prohibited from misusing such numbers or using them for unauthorized purposes.
- In addition, the company undertakes to take action against any misuse of telecommunications services, including the illegal re-use of telephone numbers and fraud prevention in relation to the use of the services.

Recording conversations and data protection
- The Company shall ensure that all telephone calls made through the Company's services are recorded and stored in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the Telecommunications Act, to the extent necessary to comply with legal requirements or to resolve disputes.
- All records are stored in accordance with the specified deletion periods and then securely deleted. The recordings are only stored for the duration required to fulfill the purpose (e.g. to preserve evidence in the event of complaints or disputes).

Liability of the company
- The company is not liable for any damage caused by the misuse of its telecommunications services or by breaches of the General Terms and Conditions by users. Similarly, the company accepts no liability for technical faults or interruptions to the service that are beyond the company's control.

Validity of the German Telecommunications Act (TKG)

The company undertakes to fully comply with the Telecommunications Act (TKG) of the Federal Republic of Germany, in particular the regulations concerning the provision and use of telecommunications services. This includes all relevant provisions on pricing, consumer protection, access to telecommunications services and the regulation of telecommunications numbers. The company ensures that all services offered, in particular call services via callback functions and central dial-in telephone numbers, are provided in accordance with the provisions of the TKG.

Regulation and supervision by the Federal Network Agency

The company is subject to supervision by the Federal Network Agency, the German regulatory authority for telecommunications, and undertakes to cooperate fully and comply with all requirements and regulations issued by this authority. This concerns, among other things, the provision of telephone numbers, the pricing of telephone calls, as well as the documentation and reporting of telephone services, which must comply with the requirements of the Federal Network Agency.
The company ensures that all telephone numbers offered as part of the callback function and the use of dial-in telephone numbers are registered and properly operated in accordance with the requirements of the Federal Network Agency. It is ensured that all telephone numbers comply with the legal requirements and that no misleading or improper use takes place.

Pricing and transparency of costs

The company has the right to freely set the price per minute for the use of telephone connections provided via callback functions or dial-in telephone numbers. However, this price shall always be transparent, clearly visible and disclosed to the user in advance. Before using the telephone services, users must expressly accept the price per minute and all charges incurred.
In accordance with the TKG, the company undertakes not to charge any hidden costs and to communicate all price changes promptly and clearly. The user is always informed in advance of all costs and charges before the call is made.

Consumer protection and prevention of abuse

The company undertakes to comply with the consumer protection provisions of the TKG and to take action against misuse and fraudulent activities. This includes measures to identify and prevent fraudulent calls, spam and inadmissible behavior in connection with the use of telecommunications services.
To prevent misuse, the company uses modern security measures, regularly monitors usage patterns and takes preventative measures in the event of potential misuse. If misuse is suspected, the company reserves the right to suspend the use of the service immediately.

Contractual agreements and consent

Before using callback services or dial-in numbers, the user must clearly and unambiguously accept the price per minute and all other costs. The user's consent to use the service is given by concluding the contract and is binding. The company shall ensure that the user is informed of the cost structure and any charges in a simple and comprehensible form before using the service.
Consent to pricing is explicitly documented and the user has the option of canceling the service at any time before the connection begins if the costs are unacceptable to them.

Billing and documentation of telephone calls

The company undertakes to properly bill all telephone calls made via the services offered, in particular callback functions or dial-in telephone numbers. All billing is transparent, correct and in accordance with the legal requirements of the TKG.
The company shall provide users with a detailed statement that includes all relevant information on the calls made (e.g. duration, price per minute, total amount). Should discrepancies arise in the billing, the company undertakes to check these immediately and, if necessary, to correct them.

Recording and saving calls

The company undertakes to properly store and record calls made via the services offered in accordance with the statutory requirements of the TKG. The recordings are only stored for as long as necessary to ensure the fulfillment of contractual obligations, the preservation of evidence in the event of complaints and the verification of claims.
All recordings and call data are stored in encrypted form and are only accessible to authorized employees of the company. After the legally prescribed retention periods have expired, the call data is securely deleted.

Liability of the company

The company accepts no liability for damage caused by technical faults, delays or interruptions to telecommunications services, unless these are due to gross negligence or willful misconduct on the part of the company.
The company is not liable for misuse of telecommunication numbers or for unauthorized telephone calls caused by the user.

Cooperation with the Federal Network Agency

The company undertakes to comply with all requirements and conditions laid down by the Federal Network Agency relating to the provision and use of telecommunications services. In particular, the company will comply with the requirements of the Federal Network Agency when it comes to allocating telephone numbers and monitoring the pricing and billing of telecommunications services.

Legal steps in the event of violations

In the event of violations of the prescribed telecommunications regulations of the TKG or the Federal Network Agency, the company reserves the right to suspend the use of the services or to prohibit use by the user concerned. The company will also take all necessary legal steps to take action against any violations.

Validity of the US Telecommunications Act (Communications Act of 1934 and Telecommunications Act of 1996)

The company undertakes to strictly comply with the US Telecommunications Act, in particular the Communications Act of 1934 and the Telecommunications Act of 1996, as well as all relevant regulations that apply to the provision of telecommunications services in the United States of America (USA). This includes, among other things, the provision of telephone services, the pricing and billing of telephone connections as well as transparency obligations in the calculation of fees and charges. All telephone calls made via callback functions or dial-in telephone numbers are subject to the provisions of these laws.

Regulatory authorities and supervision

The company is subject to the supervision of US regulatory authorities, in particular the Federal Communications Commission (FCC), which is responsible for regulating the telecommunications industry in the USA. All telecommunications services offered by us, including the callback functions provided and centralized dial-in telephone numbers, are operated in accordance with the regulations of the FCC, in particular with regard to number assignment, pricing and billing of telecommunications services.

Pricing and transparency

The company reserves the right to freely set the prices for telephone connections offered via callback functions or dial-in telephone numbers. These prices are subject to the regulatory provisions of the FCC and must be displayed transparently and in advance to the user in accordance with the telecommunications guidelines.
Users will be clearly informed of the cost per minute and any additional charges prior to each use. Pricing is disclosed in accordance with FCC requirements and users must accept these prices in advance before using the service.

Regulations on call forwarding and connections

All outgoing and incoming telephone calls made via callback functions or centrally provided dial-in telephone numbers are operated in accordance with the provisions of the Telecommunications Act of 1996 and the relevant FCC regulations. This includes, but is not limited to, compliance with call routing, call quality and accessibility regulations for all users, regardless of their geographic location within the United States.

Approval of pricing and invoicing

By using the service, users agree to accept the pricing and billing terms set forth under U.S. telecommunications laws. The price per minute for telephone calls and all other charges are displayed in advance and must be expressly confirmed before use.

Compliance with further legal requirements

The company undertakes to comply with all other relevant provisions of US telecommunications law as well as the regulations of the Federal Trade Commission (FTC) and other competent authorities that are relevant to the telecommunications sector and the associated commercial activities. This also includes the prevention of fraud and compliance with consumer protection laws in relation to telecommunications services.

Legal provisions on call costs and right of objection

Users have the right to object to the assessment of call charges or other costs if they believe that they have been set incorrectly or not in accordance with US telecommunications regulations. In such a case, the user may contact customer service to request an investigation of the charges in question.

Responsibility of the user for compliance with regulations

Users are responsible for ensuring that their use of callback features and dial-in telephone numbers complies with applicable U.S. telecommunications laws, particularly with respect to the obligation to pay for calls and the acceptance of pricing. Any failure by the user to comply with the law or FCC regulations may result in legal action.

Changes to pricing and the service

The Company reserves the right to change the pricing and provision of telephone service in accordance with the Telecommunications Act of 1996 and FCC regulations. Changes will be communicated to users in a timely manner and will not take effect until approved by users.

34.1 Provision of HTML code for embedding
34.1.1 We provide users with a standardized HTML code with which they can embed their personal Call Page on external websites.
34.1.2 The HTML code provided enables the call page to be displayed without the need for additional technical adjustments.

34.2 Conditions of use
34.2.1 The HTML code may only be embedded in accordance with these General Terms and Conditions (GTC) and the legal and technical regulations of the respective external website.
34.2.2 The user is obliged to ensure that he has the express consent of the operator of the external website before the HTML code is embedded.
34.2.3 The user is obliged to ensure that the embedding of the call page does not impair or disrupt any content or functions of the external website.

34.3 Responsibility of the user
34.3.1 The user is solely responsible for ensuring that the embedding on external websites does not infringe the rights of third parties, in particular:

Copyright,
Trademark rights,
Personal rights,
Data protection rights.
34.3.2 The user shall indemnify us against all third-party claims that are asserted due to the embedding of the Call Page on external websites.

34.4 Impermissible embedding
34.4.1 Embedding the HTML code is prohibited if, as a result:

unlawful, defamatory, offensive, racist, discriminatory or obscene content is disseminated,
applicable law, official regulations or public order are violated,
content is distributed that is misleading, deceptive or fraudulent.
34.4.2 Embedding is also prohibited if it could impair the functioning of our platform or our servers (e.g. through overloading, misuse or manipulation of the HTML code).

34.5 Changes or adaptations to the HTML code
34.5.1 It is expressly forbidden to change, modify or adapt the HTML code provided in any way that deviates from the intended presentation of the Call Page without our prior written consent.
34.5.2 Changes or modifications that lead to an impairment of our platform, security or functionality are strictly prohibited.

34.6 Liability and warranty
34.6.1 We accept no liability for the correct functioning of the embedded HTML code on external websites, in particular if:

the external website has technical incompatibilities,
the HTML code has been modified by third parties,
technical problems occur due to external factors (e.g. server problems of the external website).
34.6.2 We assume no liability for the legal permissibility of embedding on external websites.

34.7 Revocation of the rights of use
34.7.1 We reserve the right to revoke the use of the HTML code or the embedding of the Call Page on external websites at any time.
34.7.2 Revocation may occur in particular if:

a breach of these conditions is detected,
legal risks arise from the embedding,
technical problems or security risks occur.
34.7.3 After revocation, the user is obliged to remove the Call Page from all external websites immediately.

34.8 Reference to property rights
34.8.1 The HTML code and all associated content, designs, functions and brand elements remain our property.
34.8.2 Any unauthorized use, reproduction or distribution of the HTML code constitutes an infringement of our rights and may result in legal action.

34.9 Additional requirements for data protection
34.9.1 The User is obliged to ensure that no data protection provisions are violated by embedding the Call Page on external websites.
34.9.2 In particular, Users must ensure that all data protection information in connection with the Call Page is easily accessible to visitors to the external website (e.g. information on cookies, tracking tools or data processing).

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1. introduction

2. eligibility and user agreement

3. membership and fees

4. account security

5 Term and termination

6. property rights

7. property rights and non-commercial use by members

8. member content

9. license

10. assumption of risk

11. prohibited content

12. guidelines on permitted use

13. reservation of rights

14 Trademarks and copyrights

15. linked websites

16. termination of the service

17 Disclaimer

18. limitation of liability

19. damages

20. severability clause

21. notice of copyright infringement

22 Applicable law

23 Force majeure

24. note

25th Entire agreement

26. no change and no waiver

27. acceptance of the agreement

28. affiliate/recommendation system

29 Automatic call recording

30. compliance with the Estonian Telecommunications Act and the Estonian Communications Authority (EKSA)

31 Compliance with the Telecommunications Act and the UK regulator

32. compliance with the German Telecommunications Act and regulations of the Federal Network Agency

33. compliance with the US Telecommunications Act and the relevant regulatory authorities

34. embedding of links and content on external websites

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